Loan Policies


	*How To Get A Library Card* ________________________________________ Eligibility A. Any resident of the City of Rolling Meadows is entitled to a library card. Minors must have a parent or guardian sign a responsibility statement. B. Any nonresident, who as an individual, or as a partner, principal stockholder, or other joint owner, owns taxable property, or is a senior administrative officer of a firm, business, or other corporation owning taxable property within the City of Rolling Meadows, shall be entitled to a library card. As per State law, this privilege is extended to only one such nonresident for each parcel of taxable property within the City. C. The person obtaining the card is responsible for all use made of the card. D. A current library card must be presented each time a patron wishes to checkout material, reserve material, or use the computer lab. E. Each card is issued for a period of three years with the right of renewal upon valid proof of residency. F. Library cards are also available for short term residents. Please call the Circulation Desk for information (847-259-6050). Identification Any person applying for a library card must provide two forms of identification verifying proof of residency in Rolling Meadows. Acceptable forms of identification include: 1. Driver's License 2. Current mail 3. Personal checks 4. Property tax bill 5. Current utility bill 6. Voter's registration card 7. School identification card Reciprocal Cards A. The Rolling Meadows Library will honor all valid reciprocal cards issued by any public library in Illinois subject to circulation and computer usage policies. B. Courtesy library cards issued by another public library will not be honored. C. Proof of identification (see "Identification" above) is also required. Nonresident Paid Card The term "nonresident" means an individual residing in Illinois who does not have his/her principal residence within the territory of a public library service area. State law governs the issuance of nonresident cards. Please call the library for further information (847-259-6050). Replacement A. Patrons are responsible for reporting cards lost or stolen. B. A $1.00 replacement fee will be charged. Cómo Obtener Una Tarjeta de la Biblioteca If you would like to fill out and print a library card application ahead of time, please click on English or Español. These are PDF files and you will need Adobe Reader 7.0 or newer to view them. Adobe offers a free download available by clicking here. Loan Periods______________________________________________________ 3 Weeks Books, paperbacks, CDs, CD-ROMs, kits, books on cassettes and CDs, and travel bags 1 Week Magazines, "Top of the Charts" books, non-fiction videos, and non-fiction DVDs 3 Days Videos and DVDs 4 Weeks Art prints *Loan Limits* _______________________________________________________ Patrons are limited to 30 total items including the following limitations; Videos: 4 per person CD-ROMs: 3 per person DVDs: 4 per person Non Rolling Meadows cardholders are limited to 15 audio visual items. Renewals _________________________________________________________ Most items can be renewed twice if they are not on reserve for another person. Renew Materials by Phone Our automated telephone renewal system is available 24 hours a day, 7 days a week. Call 847-259-BOOK (2665). You will need your library card barcode number and the barcode number of the books you wish to renew. *Renew Materials Online* ____________________________________________ If you would like to renew items online, follow the instructions below; To go directly to the "My Record" login screen, click here. 1. Click on the "Library Catalog" link on the home page. 2. Click on the "My Record" link in the top right hand corner, or below the picture of the library under the "Additional Info" heading. 3. In the "Your Name" box, enter the name on your library account. 4. In the "Barcode" box, enter the 14 digit barcode from the back of your library card. Rolling Meadows card holders may omit the "21270" and just enter the 9 digits that follow, including any zeros. 5. In the "Enter your PIN" box, enter your Personal Identification Number. If you are unsure what your PIN number is, you can try the last four digits of your phone number, or contact the Circulation Desk at 1-847-259-6050 and ask that your PIN be deleted. For privacy and security, Circulation Desk staff are unable to determine your current PIN, they can only delete it, which will allow you to choose a new PIN the next time you login. If this a new account and you do not have a PIN number yet, leave this box blank and you will be prompted to create a PIN. 6. Click on the "Submit" button. 7. You should now see a list of the items you have checked out, if not, click on the "...Items currently checked out" link on the upper left hand side. 8. To request renewal of a particular item or items, in the "Renew" column, click on the small "check box" to the left of each item you wish to renew. When finished, click on the "Renew Selected" button located above the list of items. 9. To request renewal of ALL items you have checked out, click on the "Renew All" button located above the list of items. 10. If a renewal request is successful, you will see a new Due Date in the "Status" column along with the number of times that item has been renewed. If a renewal request was unsuccessful, you will see a reason in the Status column. Some of the reasons items cannot be renewed are; you have item(s) overdue and/or outstanding fines; there is a hold on the item for another patron, the item has already been renewed twice, or the item is not renewable, such as popular videos, DVDs, and Top of the Charts books. If you have any questions, or need further assistance, please call the library at 1-847-259-6050, and ask for the Circulation Desk. Reserves __________________________________________________________ Reserves (holds) can be placed by Rolling Meadows cardholders at any of the public computers or public service desks located within the library, and from any Internet capable computer outside of the library. E-mail Notices _____________________________________________________ Would you like to receive your library notices by e-mail? Stop by the Check Out desk and give us your e-mail address. You can also add your e-mail address through our Online Catalog, click here for more details. Once your e-mail address is on file, in addition to hold and overdue notices, you will also begin to receive our Courtesy Notices, which are e-mail reminders of items to return soon. (Courtesy notices are not sent for items which have a loan period of 7 days or less; DVD’s, videos, magazines, and Top of the Charts books.) *Late Fees* _________________________________________________________ Adult materials .10 per day Juvenile materials .10 per day "Top of the Charts" .25 per day Videos $1.00 per day DVDs $1.00 per day Art Prints $2.00 per day *Returns* ___________________________________________________________ A 24 hour book drop is located near the main entrance of the library. **Lost or damaged material___________________________________________ Replacement cost plus processing fee will be charged. Computer Usage ___________________________________________________** The Library offers 19 computer stations with Internet access and Microsoft Office software on the main floor in the Reference area, 2 of which have a scanner attached for patron usage. There are 10 youth only computer stations with Microsoft Office on the lower level in our Youth Services area, 8 of which have Internet access. Laptop *Usage* ______________________________________________________ There are three Ethernet hook up stations available on the main floor in our Reference area for patrons who wish to bring their laptops into the library to access the Internet. Sign up is the same as for the walk-up computers, no library card needed and a 30 minute time limit if other patrons are waiting. *Internet Usage* _____________________________________________________ The Internet is accessible on computers located in the Reference and Youth Services areas that are available on a first-come, first-served basis. Patrons are asked to limit their time on the walk-up Internet computers to 30 minutes if others are waiting to use the computers. The Library also offers Internet access for longer periods of time to all Rolling Meadows Library cardholders in the Computer Lab. Any cardholder of the Library who wishes to access the Internet in the Computer Lab must read and accept the Library’s Computer Usage Policy. Patrons may sign up to use a computer in the Computer Lab for up to two hours Monday through Friday and for one hour on Saturdays and Sundays. Reservations may be made in advance by calling the Library. Patrons without a reservation may use a computer in the Computer Lab if one is available and they have first signed in. The Collection Development Policy adopted by the Board of Trustees of the Rolling Meadows Library states that the professional librarians on staff are responsible for the selection of all material-print and non-print-that is added to the Library’s collection. In keeping with this policy, the Library has installed software on all computers that attempts to block retrieval of Internet sites that could be considered pornographic. It is important to note that no software can completely block out all objectionable material and parents/legal guardians are encouraged to guide their children in exploring the Internet while sharing with them the family’s personal views about acceptable use of the Internet. The Library's Internet Policy is available by clicking here.